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Vostro Institute of Training Australia

Level 14, 459 Little Collins Street

Melbourne VIC 3000

Tel: 03 9020 1433

Email: enquire@vostroinstitute.com.au

Web: www.vostro.vic.edu.au

TOID22128

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The Certificate III in Business is ideally suited to individuals with well-developed administrative skills and a broad knowledge base in a variety of administrative settings, who are looking to gain formal recognition of their skills and knowledge.

Individuals may work in roles where they are required to analyse and evaluate information from a variety of sources, provide guidance and leadership to others and apply solutions to a defined range of unpredictable problems.

Possible job roles as an outcome of this training may include: Customer service advisor, general clerk and administrator.

BSB30115 CERTIFICATE III IN BUSINESS

COURSE OVERVIEW

COURSE DURATION

In the classroom based model, this course is typically delivered over a period of four, ten week terms with two days per week in the classroom.

COURSE OUTLINE

  • BSBWHS302 Apply knowledge of WHS legislation in the workplace

  • BSBADM307 Organise schedules

  • BSBCUS301 Deliver and monitor a service to customers

  • BSBCMM301 Process customer complaints

  • BSBDIV301 Work effectively with diversity

  • BSBFLM303 Contribute to effective workplace relationships

  • BSBFLM312 Contribute to team effectiveness

  • BSBINM301 Organise workplace information

  • BSBINN301 Promote innovation in a team environment

  • BSBITU306 Design and produce business documents

  • BSBWOR301 Organise personal work priorities and development

  • BSBWRT301 Write simple documents

QUALIFICATIONS & PATHWAYS

Learners who successfully completed the course will be awarded the Certificate III in Business. As part of the Australian Qualifications Framework, this qualification is nationally recognised.

After achieving this qualification candidates may undertake BSB40215 Certificate IV in Business with other training providers.

Reserve your spot!